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My Parisiennes offers free worldwide standard shipping. My Parisiennes delivers in Australia and to more than 50 countries worldwide.
Your orders will be shipped as quickly as possible by our designers.
If you purchase several articles from different designers, your order is split in different packages.
Our Designer will normally ship the Product within 2 Business Days of Designer’s receipt of your order, unless otherwise noted in the Product description. Any delivery times displayed on the website are estimates only, based on the information provided to the Designer by its shipping company.
Our Designer will deliver the Product to the place of delivery you specify when making your order. Title to and risk in the Product will pass to you upon delivery of the Product to this place of delivery.
The estimated time of arrival from the order to the delivery is between 5 and 21 days.
You can opt for an Express Delivery (2 to 4 days) at your cost ($30 AUD).
If you buy from USA and your order is above $800 USD, the client has to pay for the custom duties on receiving his parcel.
You can track the progress of your order by clicking on the respective link which can be found in the confirmation e-mail sent to you. You can also visit our page in the footer: track my order.
Your article doesn't fit you? Or you would like a different size? Please send us a message through contact(@)myparisiennes.com with your contact details, product name, invoice number and reason for return / request for exchange.
MY PARISIENNES will replace or refund any unworn / unused and undamaged item within 14 days from receipt of order. Products must be returned in their original condition and packaging, including tags.
The cost of return postage will be at your expense unless the product is damaged or faulty.
Due to their customised nature, all our personalised items are non-returnable and non-refundable, so please ensure that the spelling and all your requirements are checked before the order is completed.
If the item you wish to return is faulty, we will require either photo proof of the faulty item. You will then be offered a replacement or repair of the faulty item or a full refund or store credit. Any refunds will be transferred back to the original payment method, eg. your credit card, PayPal account or store credit.
Refunds will be processed after goods are received by MY PARISIENNES.
Please note there are no refunds or exchange on sale products and sale promotion products discounted by 15% or more.
MY PARISIENNES Pty Ltd, ABN 366 179 988 93, is committed to protecting the personal data of its customers gathered on the website and ensuring the best level of protection. We are committed to the protection of your privacy and security and to complying with the Australian Privacy Principles in the Australian Privacy Act.
To deliver its service, My Parisiennes collects personal data from visitors to its website www.myparisiennes.com.
Data collected are used in order to communicate commercial offers.
According to legal obligations, we will keep those data for a limited time.
The Client can notice the Seller anytime of his/her wish to modify his/her choice.
Here are the following personal data that we collect:
Protection of the data:
To ensure the protection of your personal data, My Parisiennes works with a specialist web hosting service to ensure the highest security standards.
In the case of an account creation, you have chosen a password. You are responsible for the confidentiality of this password. That's why we recommend that you choose an effective password and not share it.
The data can be transmitted to:
The cookies memorise the time of the visit of the Customer on the Website, its identity. Once disconnected from the Website, this information is stored for 30 days before being permanently deleted.
The Customer may oppose the registration of cookies by configuring their browser. It then loses any customisation service that is offered on the Website.
Storing your personal data:
We will store information for a legally allowed duration that conforms to rules and regulations concerning personal data.
If you are not using your account or waiting for delivery, it can easily be deleted on request. If you have used your account to purchase a product from My Parisiennes, your information will be stored for five (5) years.
Concerning newsletter inscription, information can be stored for one (1) year after our last contact with you (date of last read newsletter).
The website www.myparisiennes.com is owned, run and protected by My Parisiennes Pty Ltd - ABN 366 179 988 93
Terms of contract
My Parisiennes Pty Ltd, Registered in Victoria, Australia, ABN 366 179 988 93, hereafter call the "Seller".
Any consumer who orders through the website www.myparisiennes.com, hereafter called the "Client".
Any enterprise carried on in Australia or in France, presenting brands through MY PARISIENNES website, hereafter called “the Designer”.
The contract begins between the Client and the Seller once the order is confirmed on the website and after the payment process has been confirmed.
For any questions regarding the Seller goods or an order placed, please email contact(@)myparisiennes.com.
Description of the goods
The articles on the website are subject to availability.
If the goods ordered are not available in stock within 30 days from the date of receipt of the Client order, the seller will inform the Client as soon as possible by email.
The Seller cannot be liable in case of an order cancellation because of stock depletion or unavailability.
The seller is acting to provide photos of goods to be the best they can be, but they are not contractual; the nuances of colours and the rendering of materials can be different from the screen to the reality, according to the light or the resolution of the Client's screen.
It is possible that Client may receive an item previously returned by another person. Nevertheless, intact items that have not been worn are only accepted, after thorough check before being back online. Much of the information on this Website is provided by our Designers, including all of the information relating to the products that may be purchased from those Designers.
While My Parisiennes Pty Ltd believes that our Designers are reliable sources of this information, we cannot be responsible for such information.
Description of the prices
All prices are inclusive of 10% GST in Australia and include delivery costs on a standard basis only.
The price paid by the Client does not include customs.
The Seller is unable to advise the Client on the amount of any Other Taxes, and the Client should contact the taxing authorities of the state or country that the goods are to be shipped to if you are unsure whether any Other Taxes will apply.
The express delivery costs are shown on the order summary before the Customer confirms the latter and includes all taxes. These costs are at the expense of the Customer and are invoiced in addition to the sale price of the Products.
The Client agrees to pay the purchase price specified on the website at the time that the Client places an order for the purchase of a Product.
All amounts are stated in Australian dollars, Euros or US Dollars. All purchase prices include Australian GST. The Clients pays for the Product online by credit card or PayPal account.
The Client's payment will be processed upon receipt of the order.
The credit cards that are accepted from time to time will be described on the website. A surcharge may apply for the use of certain credit cards, and where this is the case this will also be described on the website.
The Seller will never keep payment card details.
Gift Vouchers can be redeemed at checkout.
The value of a Gift Voucher will be issued as credit in your account.
Gift Vouchers are valid for 1 year and cannot be returned or exchanged for cash.
All returned items that were paid for with a Gift Voucher will be refunded as a store credit for the Client to use against a future purchase. If the Client returns an item paid for by both a Gift Voucher and credit card or PayPal, the Client will be refunded on his/her credit card/PayPal up to the amount of the initial credit card/PayPal payment, and the remaining amount will be refunded as store credit.
All Gift Vouchers are in Australian dollars.